Make data-driven buying decisions.
Informed by real consumer feedback, our unique content—articles, studies, ratings, reviews, and videos—help people make better purchasing decisions while promoting companies striving to provide customer service excellence.
Shows & posts to help you decide.
Watch both of our shows every week. Better Buyer—we report on our latest voice-of-the-customer research and how it impacts people. Best in the Business—we shine our spotlight on outstanding companies providing customer service excellence.
Discover excellent
local businesses.
Better Buyer helps connect people with great local businesses. Our directory is always expanding, providing daily value to both consumers and companies committed to service excellence.

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If you spend time daily on Facebook, Instagram, or YouTube, we'll bring our insights directly to you! We post the majority of our content—customer satisfaction research, articles, unbiased reviews, and videos—on most major platforms. Follow us today!
Hey small business, it's free to be listed.
Update your business information to become more visible in our directory—rather than alphabetical, you will receive a priority listing in your area. Your company profile page will also become more visible in Google search results. Exceptional service providers are often featured on our show, Best in the Business.
Featured Show:
Better Buyer
We reach a massive audience on sites like Bloomberg, Business Insider, CBS News, MSN, NBC, Weather Channel, USA Today and many more via the Taboola network. We report on our latest voice-of-the-customer research and how it impacts people.

Connecting buyers with excellent businesses.
Our directory is always expanding, providing daily value to both consumers and companies. Elite Business Sponsors make up a small portion of our community, receiving priority placement and ongoing marketing support.

Every day we strive to be...
Your source for consumer news.
We report on what's happening in the marketplace and how it impacts people.
A trusted leader in business reviews.
We help consumers pick the best businesses for their biggest purchases.

Latest Episode:
In-ground Pools
We sat down with Tom Williams from Bracing Systems—one of the largest masonry supply companies in the United States—to answer your frequently asked questions about costs, installing, and owning an in-ground swimming pool.
New Research
Chiropractic franchises outperform local, independent providers in all areas of patient satisfaction except courtesy.
Latest Articles
Written to inform and educate consumers, Better Buyer articles outline the factors you should consider when choosing a service provider.
Popular Videos
We report on what's happening in the marketplace and how it impacts people. We also shine our spotlight on outstanding companies.